Office Assistant Program




More Info

Training Inc. will issue certificates upon completion and graduation of the program. Minimum passing grade of 70% is required.

Program Overview

The Office Assistant Program is a full-time, 21-Week certificate program, licensed by the Private Career Colleges Branch through the Ministry of Alberta Advanced Education.

During the program you will receive training on computer applications, administrative procedures, and customer/client service skills specific to the office, thus preparing you for employment in today’s automated office. Hands-on learning is emphasized with a 90-hour practicum placement with a local business.

The program is customized in a way to suit the following learning methods:

  • In-person instruction
  • Interactive virtual learning
  • A combination of both
Course Topics
3186 - Administrative Skills/Client Service
  • Exceptional Customer Service (Certified Short Course)
  • Dealing with Difficult Conversations (Certified Short Course)
  • Dealing with Difficult and Hostile Customers (Certified Short Course)
  • Leadership Fundamentals (Certified Short Course)
  • Workplace Stress (Certified Short Course)
  • Change Management (Certified Short Course)
  • Cyber Security Awareness (Certified Short Course)
  • Risk Management, Awareness, and Response (Certified Short Course)
3229 - Computer Skills
  • Keyboarding Skills
  • Microsoft Word
  • Microsoft Excel: Producing Spreadsheets with Excel
  • Microsoft Outlook
  • QuickBooks
  • Desktop Publishing
3185 - Practicum (90 hours)
  • A 90-hour practicum placement to help launch your career
  • 5242 – Career Management Skills
What to Expect
Career Opportunities

The Office Assistant Program is designed to provide learners with the skills and knowledge required to enter the workforce in the following roles:

  • Receptionist
  • Administrative Assistant
  • General Office Clerk
  • Data Entry Clerk
  • Clerical Assistant
  • Office Manager
  • Front Desk Agent (Hotel)
  • Registry Clerk
  • And More!!

Our graduates have gone on to work in health care, child services, non-profit organizations, public educational institutes, self-employment, and the finance field, just to name a few.

Employment Rate

Lethbridge: 80%

Program Start Dates
Class Schedule
Start Dates:
January 15, 2024
Application Deadline:
Application Deadline:
December 22, 2023
Class Schedule
Start Dates:
Application Deadline:
Class Schedule
Start Dates:
Application Deadline:
Program Tuition and Fees

Tuition: $4,500

Books: $470

Total Cost: $4,970


No additional costs are added to Total Cost

Funding Options

A non-refundable registration fee of $500.00 must accompany the registration of self-funded students in order to guarantee enrolment. The registration fee will be deducted from the program cost. Students will be required to pay the remaining fees two weeks before the start date (during office hours).

Alberta Student Aid

“Alberta Student Aid offers student loans, grants, scholarships, and awards to help cover your costs while you’re in school.”

For assistance in Alberta Student Aid, call our Lethbridge Office today to book an appointment.

For other payment methods, financial grants and resources, and tax form(s), visit our Student Resource Page.

Admission Requirements
See All Requirements

Standard Admission Student (under 19 years old)

  • Alberta High School Diploma or GED: 50% Grade 10 English and Grade 10 Mathematics

Mature Student Student (over 19 years old)

  • 50% Grade 10 English and 50% Grade 10 Mathematics or
  • Equivalency as determined by a standardized aptitude test (available at Training Inc.)

English as a Second Language

  • Students are assessed to see if they have the Canadian Language Benchmark and
  • 50% Grade 10 English and 50% Grade 10 Mathematics or
  • Equivalency as determined by a standardized aptitude test (available at Training Inc.)


  • A copy of your high school transcript is needed for enrollment. If you do not have a copy of your transcript, visit myPass Alberta to request a copy.

Other Requirements

  • An electronic device is REQUIRED
  • Please write a short essay telling us about yourself and why are interested in working as an Office Assistant.
Meet Your Instructor
Office Assistant Program Instructor

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Wendy instructs the Office Assistant Program. She has six years of accumulated experience in the field – some of that time being right here at the Training Inc. front desk. Wendy is excited to be teaching tricks of the trade, while arming students with imperative tools to move forward and feel confident in this enjoyable engaging line of work.
Program Coordinator

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Elizabeth began her employment here in 2015 as an Employment Advisor, and now works as a Program Coordinator for the Security Professional and Office Assistant Programs. Before joining our team she worked in the social service sector for many years as a Life Management Skills Leader, Employment Counsellor, and Victim Services Practitioner. Elizabeth believes in having fun while learning. Her favourite part of working at Training Inc. is having quality time with students! Her heart sings and her spirit is uplifted when clients/students find their joy!

Get Started

It’s easy to break into a new career with Training Inc. Get started with our selection of occupational training programs, safety training courses and career building resources that are here to help you get hired.