Office Assistant Program




More Info

Training Inc. will issue certificates upon completion and graduation of the program. Minimum passing grade of 70% is required.


The Office Assistant Program is a full-time, 21-Week certificate program, licensed by the Private Career Colleges Branch through the Ministry of Alberta Advanced Education.

During the program you will receive training on computer applications, administrative procedures, and customer/client service skills specific to the office, thus preparing you for employment in today’s automated office. Hands-on learning is emphasized with a 90-hour practicum placement with a local business.

Course Topics
3186 - Administrative Skills/Client Service
  • Exceptional Customer Service (Certified Short Course)
  • Dealing with Difficult Conversations (Certified Short Course)
  • Dealing with Difficult and Hostile Customers (Certified Short Course)
  • Leadership Fundamentals (Certified Short Course)
  • Workplace Stress (Certified Short Course)
  • Change Management (Certified Short Course)
  • Cyber Security Awareness (Certified Short Course)
  • Risk Management, Awareness, and Response (Certified Short Course)
3229 - Computer Skills
  • Keyboarding Skills
  • Microsoft Word
  • Microsoft Excel: Producing Spreadsheets with Excel
  • Microsoft Outlook
  • QuickBooks
  • Desktop Publishing
3185 - Practicum (90 hours)
  • A 90-hour practicum placement to help launch your career
  • 5242 – Career Management Skills
What to Expect
Career Opportunities

The Office Assistant Program is designed to provide learners with the skills and knowledge required to enter the workforce in the following roles:

  • Receptionist
  • Administrative Assistant
  • General Office Clerk
  • Data Entry Clerk
  • Clerical Assistant
  • Office Manager
  • Front Desk Agent (Hotel)
  • Registry Clerk
  • And More!!

Our graduates have gone on to work in health care, child services, non-profit organizations, public educational institutes, self-employment, and the finance field, just to name a few.

Employment Rate

Lethbridge: 86%

Program Start Dates
Class Schedule
Start Dates:
January 13, 2025
Application Deadline:
Application Deadline:
Class Schedule
Start Dates:
Application Deadline:
Class Schedule
Start Dates:
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Program Tuition and Fees

Tuition: $4,500

Books: $470

Total Cost: $4,970


No additional costs are added to Total Cost


A non-refundable registration fee of $500.00 must accompany the registration of self-funded students in order to guarantee enrolment. The registration fee will be deducted from the program cost. Students will be required to pay the remaining fees two weeks before the start date (during office hours).

Alberta Student Aid

“Alberta Student Aid offers student loans, grants, scholarships, and awards to help cover your costs while you’re in school.”

For assistance in Alberta Student Aid, call our Lethbridge Office today to book an appointment.

For other payment methods, financial grants and resources, and tax form(s), visit our Student Resource Page.

Admission Requirements
See All Requirements

Standard Admission Student (under 19 years old)

  • Alberta High School Diploma or GED: 50% Grade 10 English and Grade 10 Mathematics

Mature Student Student (over 19 years old)

  • 50% Grade 10 English and 50% Grade 10 Mathematics or
  • Equivalency as determined by a standardized aptitude test (available at Training Inc.)

English as a Second Language

  • Students are assessed to see if they have the Canadian Language Benchmark and
  • 50% Grade 10 English and 50% Grade 10 Mathematics or
  • Equivalency as determined by a standardized aptitude test (available at Training Inc.)


  • A copy of your high school transcript is needed for enrollment. If you do not have a copy of your transcript, visit myPass Alberta to request a copy.

Other Requirements

  • An electronic device is REQUIRED
  • Please write a short essay telling us about yourself and why are interested in working as an Office Assistant.
Meet Your Instructor
Office Assistant Program Instructor

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Coming Soon!

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