
Office Assistant Program
Overview
The Office Assistant Program is a 21-Week, full-time certificate program, delivered in a blended format and licensed by the Private Career Colleges Branch through the Ministry of Alberta Advanced Education.
During the program you will receive training on computer applications, administrative procedures, and customer/client service skills specific to the office, thus preparing you for employment in today’s automated office. Hands-on learning is emphasized with a 90-hour practicum placement with a local business.
Program Tuition & Fees
Tuition:
Books:
Total:
- No additional costs are added to Total Cost
Funding
See All Requirements
Standard Admission Student (under 19 years old)
- Alberta High School Diploma or GED: 50% Grade 10 English and Grade 10 Mathematics
Mature Student Student (over 19 years old)
- 50% Grade 10 English and 50% Grade 10 Mathematics or
- Equivalency as determined by a standardized aptitude test (available at Training Inc.)
English as a Second Language
- Students are assessed to see if they have the Canadian Language Benchmark and
- 50% Grade 10 English and 50% Grade 10 Mathematics or
- Equivalency as determined by a standardized aptitude test (available at Training Inc.)
Transcript
- A copy of your high school transcript is needed for enrollment. If you do not have a copy of your transcript, visit myPass Alberta to request a copy.
Other Requirements
- An electronic device is REQUIRED
- Please write a short essay telling us about yourself and why are interested in working as an Office Assistant.
More Info
Training Inc. will issue certificates upon completion and graduation of the program. Minimum passing grade of 70% is required.
What To Expect
01
Program Courses
Walk out with certifications that employers respect and actively seek. Your credentials follow you wherever the work takes you.
3186 - Administrative Skills/Client Service
- Exceptional Customer Service (Certified Short Course)
- Dealing with Difficult Conversations (Certified Short Course)
- Dealing with Difficult and Hostile Customers (Certified Short Course)
- Leadership Fundamentals (Certified Short Course)
- Workplace Stress (Certified Short Course)
- Change Management (Certified Short Course)
- Cyber Security Awareness (Certified Short Course)
- Risk Management, Awareness, and Response (Certified Short Course)
3229 - Computer Skills
- Keyboarding Skills
- Microsoft Word
- Microsoft Excel: Producing Spreadsheets with Excel
- Microsoft Outlook
- QuickBooks
- Desktop Publishing
3185 - Practicum (90 hours)
- A 90-hour practicum placement to help launch your career
- 5242 – Career Management Skills
02
03
Career Opportunities
The Office Assistant Program is designed to provide learners with the skills and knowledge required to enter the workforce in the following roles:
- Receptionist
- Administrative Assistant
- General Office Clerk
- Data Entry Clerk
- Clerical Assistant
- Office Manager
- Front Desk Agent (Hotel)
- Registry Clerk
- And More!!
Our graduates have gone on to work in health care, child services, non-profit organizations, public educational institutes, self-employment, and the finance field, just to name a few.
Schedule
Meet the instructors
Seasoned professionals who know the work and know how to teach it

Kelly is our Program Coordinator & Marketing Manager. She has a degree in Business Management – Marketing and is excited to build new relationships with the students, clients, staff, and the community.

Chris is the Finance Manager at Training Inc., and due to her versatile skill sets, she frequently helps out in other areas. You may see her at our reception desk, or instructing some of our classes. Chris joined our team in 2008. She is backed by 20 years of bookkeeping/accounting experience, as well as an Accounting Diploma. Chris enjoys all aspects of working for a vocational school, especially interacting with students and staff.
Get Started
It’s easy to break into a new career with Training Inc. Get started with our selection of occupational training programs, safety training courses and career building resources that are here to help you get hired.

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